What personal information do we collect from the people that visit our b website?
When ordering or registering or subscribing to our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
How do we protect your information?
Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We use an SSL certificate
SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure credit card transactions, data transfer, and logins, and more recently is becoming the norm when securing browsing.
Do we use 'cookies'?
What are Cookies?
Cookies are small text files that are stored by the browser on your computer or mobile phone. Websites can read and write these files, allowing them to store things like personalization details or user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognize a user and respond appropriately.
You may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.
There are two types of cookies:
Session (Transient) cookies: These cookies are erased when you close your browser and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e., they are based on the set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.
Cookie Name & Purpose
session - life span Persistent, Identifies unique visitors and tracks a visitor’s sessions on a site
XSRF-TOKEN life span - Persistent, Security
session life span- Persistent (Two weeks), Identifies logged in site members
TSxxxxxxxx (where x is replaced with a random series of numbers and letters), Persistent, Security
TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) Persistent, Security
We embed Facebook Like buttons on the site, allowing you to share pages you like with your friends. This is a service run by Facebook, Inc. More information about these cookies: http://www.facebook.com/help/?faq=115180708570932#How-does-Facebook-use-cookies
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie to record visitors numbers and details about browser usage. How to reject or delete these cookies: http://www.google.com/intl/en/privacypolicy.html
We use Google Maps a service provided by Google Inc to provide maps and directions to a service provided by Google, Inc. How to reject or delete these cookies: http://www.google.com/intl/en/privacypolicy.html
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. That make your site experience more efficient and may not function properly.
If you are a resident of a country where the European Union's GDPR is applicable, you have certain rights.
To exercise your rights to access your data, receive a copy of that data, or to rectify a mistake, please contact us.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within one business day
We also agree with the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
• Process orders and to send information and updates about orders.
To be by CAN-SPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
Moreover, we will promptly remove you from ALL correspondence.
Greenbank Crescent, East Tulloss
Aberdeen, Aberdeenshire AB12 3BG